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About The Client

Medweb aimed to revolutionize the healthcare industry by providing a robust telemedicine platform when a specialization is needed. Their vision was to offer seamless virtual consultations, secure patient data management, and integration with existing healthcare systems, particularly targeting under-served rural areas.

Project Objectives

  • 1. Eazy Referral to Specialist: Facilitate seamless referrals to specialists within the app for enhanced patient care.
  • 2. User-Friendly Interface: Design an intuitive and easy-to-navigate interface for both patients and healthcare providers.
  • 3. High Performance: Ensure the app can handle high volumes of users simultaneously with minimal latency.
  • 4. Security: Implement robust security measures to protect sensitive patient information.
  • 5. Integration: Enable seamless integration with RIS/PACS & Electronic Health Records (EHR) and other third-party services.
  • 6. Scalability: Develop a scalable architecture to accommodate future growth and additional features.

Key Project Features

These are the tailored features we proposed, specifically crafted to empower our client's healthcare platform, ensuring unparalleled efficiency and user satisfaction.

  • 1. Real-Time Video Consultations: High-quality video conferencing between patients and doctors using WebRTC.
  • 2. High-Quality Image sharing: Images will be taken by an app that ensures high focused, ambient light in the images.
  • 3. EHR Integration: Seamless integration with various Electronic Health Records systems using HL7 and FHIR standards.
  • 4. Secure Messaging: Encrypted messaging using TLS and AES encryption for secure communication between patients and healthcare providers.
  • 5. Prescription Management: Digital prescription generation and medication tracking with integration to primary care provider.
  • 6. Payment Processing: Integration with Stripe for seamless payment transactions.

Approach

Phase 1: Discovery and Planning

  • Requirement Analysis: Conducted detailed discussions with stakeholders to gather and document functional and non-functional requirements.
  • User Research: Performed user research through surveys and focus groups to identify pain points and expectations of the target audience.
  • Roadmap Creation: Developed a comprehensive project roadmap using JIRA, outlining key milestones, deliverables, and sprints.

Phase 2: Design

  • Wireframing and Prototyping: Created wireframes and interactive prototypes using Figma to visualize the app’s flow and interface.
  • UX/UI Design: Designed a modern, user-friendly interface following Human Interface Guidelines for iOS.

Phase 3: Development

  • Frontend Development: Used React Native to build a cross-platform app for iPhone & iPad app as well as web app, ensuring a native-like performance and look.
  • Backend Development: Developed a robust backend using Node.js and Express.js, implementing RESTful APIs for efficient data handling and processing.
  • Real-Time Communication: Implemented WebRTC for high-quality video and audio communication, with signaling through WebSockets for low latency.
  • Database: Used MongoDB for scalable and flexible data storage, leveraging its document-oriented nature to handle diverse medical data types.

Phase 4: Integration

  • EHR Integration: Developed custom APIs to integrate with popular EHR systems, enabling seamless data exchange and storage through RIS/PACS protocols.
  • Third-Party Services: Integrated with various third-party services including, Twilio for SMS notifications, and SendGrid for email communications.

Phase 5: Security and Compliance

  • Data Encryption: Implemented end-to-end encryption using TLS for data in transit and AES for data at rest.
  • Authentication and Authorization: Used OAuth 2.0 and JWT for secure user authentication and role-based access control.
  • Compliance: Ensured the app adhered to HIPAA regulations and other relevant healthcare standards, conducting regular security audits and vulnerability assessments.

Phase 6: Testing and Deployment

  • Quality Assurance: Conducted extensive testing, including unit tests, integration tests, and end-to-end tests using Jest and Cypress.
  • Performance Testing: Utilized JMeter for load testing and ensuring the app could handle peak loads efficiently.
  • Beta Testing: Released a beta version to a select group of users for feedback and iterative improvements, tracked via tools like Bugzilla and Mantis.
  • Deployment: Successfully deployed the app on AWS, using Docker for containerization and Kubernetes for orchestration, with CI/CD pipelines set up through Jenkins.

Results – What Our Clients Achieved?

We were the pioneer team to work on the vision of providing the ultimate healthcare and self-diagnosis ecosystem, which enabled client to achieve –

  • User Satisfaction: Received positive feedback for user experience, with a 4.8-star rating on app stores.
  • Performance: The app handled peak loads efficiently, with minimal latency and downtime.
  • Security: Achieved full compliance with HIPAA regulations, ensuring data security and user trust.
  • Engagement: Increased patient engagement with features like instant appointment scheduling and real-time consultations.

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Testimonials

Our Slam Book

Tony Lehtimaki

DIRECTOR - AMEOS

Spain

Very professional, accurate and efficient team despite all the changes I had them do. I look forward to working with them again.

Antoine de Bausset

CEO - BEESPOKE

France

They are great at what they do. Very easy to communicate with and they came through faster than I hoped. They delivered everything I wanted and more! I will certainly use them again!

Vivek Singh

MARKETING & SALES HEAD - VARMORA

Gujarat

I really liked their attention to detail and their sheer will to do the job at hand as good as possible beyond professional boundaries.

Nimesh Patel

DIRECTOR - COVERTEK CERAMICA

Gujarat

Excellent work, and on time with all goals. Communication was very easy, and knowledge of work was excellent. Will be working with them on upcoming projects. I highly recommend.

Craig Zappa

DIRECTOR - ENA PARAMUS

United States

"I would like to recommend their name to one and all. No doubt" their web app development services cater to all needs.

Neil Lockwood

CO-FOUNDER - ESR

Australia

Aglowid is doing a great job in the field of web app development. I am truly satisfied with their quality of service.

Daphne Christoforidou

CEO - ELEMENTIA

United States

Their team of experts jotted down every need of mine and turned them into a high performing web application within no time. Just superb!

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+1 770 796 0077

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