Industry
Automotive Repair Services
Project Type
Web Application Development
Platform
Web App (Angular)
Country
France
Duration
5 months
Team Size
4
Client
LeCarrossier, is a France based company specializing in automotive repair services.
End User
Car owners seeking efficient repair services and local car repair shops looking to connect with potential customers.
Problem Statement
LeCarrossier required a web application to connect car owners with local car repair shops. The application needed to facilitate the process of obtaining quotes for car repairs, allowing users to upload images and descriptions of the damage. The platform also needed to include portals for different user roles (normal users, car repairers, and admins) to manage their specific activities.
Challenges
- User Experience: Designing a seamless experience for users to easily upload car damage details and obtain multiple quotes from local repairers.
- Multi-Portal Management: Developing three distinct portals (user, car repairer, and admin) with varying functionalities, ensuring smooth interaction between all users.
- Approval Process: Implementing an efficient admin approval process for user-submitted requests before they are made available to car repairers.
- Real-Time Notifications: Enabling real-time updates and notifications for users when quotes are received or requests are approved.
Our Solutions
We developed a full-featured web application using Angular for the frontend and PHP for the backend, with MySQL for database management. The application includes distinct portals for users, car repairers, and admins, each tailored to meet their specific needs. We implemented a streamlined process for quote requests, approvals, and notifications, ensuring that users can easily find the best repair options.
Features
- User Portal: Allows users to submit quote requests with detailed descriptions and photos of car damage, view quotes from multiple repairers, and select their preferred quote.
- Car Repairer Portal: Enables car repairers to view approved requests, submit quotes, and manage their interactions with potential customers.
- Admin Portal: Provides tools for managing user requests, approving or rejecting submissions, and overseeing overall platform operations.
- Real-Time Notifications: Users and car repairers receive immediate updates on request approvals and quote submissions, enhancing the user experience.
- Geolocation Integration: Allows users to find car repairers within their area, improving the relevance of the quotes they receive.
Core Team
- UI/UX Designer: 1
- Full Stack Developer: 1
- Angular Developer : 1
- Backend Developer: 1
Impact
Streamlined request and approval process reduced the time it takes for users to receive quotes by 40%.
The intuitive multi-portal system and real-time notifications led to a 67% increase in user interactions on the platform.
The ease of obtaining and comparing quotes resulted in a 82% increase in the number of users accepting quotes and proceeding with repairs.
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