Industry
E-commerce
Project Type
E-commerce Website Development
Platform
Web
Country
USA
Duration
8 months
Team Size
6
Client
CheapCheap is a U.S.-based e-commerce platform for vendors and buyers.
End User
Vendors listing products and buyers seeking to browse, purchase, and track orders.
Problem Statement
CheapCheap needed a robust e-commerce platform where vendors could list their products with detailed descriptions and pricing, while buyers could easily browse, purchase, and track their orders. The platform required seamless integration with FedEx for real-time shipment creation and tracking. Additionally, the client wanted to implement an instant messaging system to facilitate communication between buyers and vendors.
Challenges
- Vendor Product Management: Enabling vendors to easily list, manage, and update their products on the platform.
- Real-Time Communication: Developing an instant messaging system to ensure smooth and immediate communication between buyers and vendors.
- Shipment Integration: Integrating FedEx APIs to automate shipment creation and provide real-time tracking updates for buyers.
- Order Management: Allowing buyers to view their order history along with the current shipment status.
Our Solutions
We developed a full-fledged e-commerce platform using modern web technologies that cater to both vendors and buyers. The platform features a user-friendly interface for product management, real-time messaging, and seamless FedEx integration for automated shipment processing and tracking.
Features
- Vendor Dashboard: Vendors can list, manage, and update their products with descriptions and pricing. They can also create shipments for orders directly through FedEx integration.
- Instant Messaging System: Implemented using Socket.io, the messaging system allows real-time communication between buyers and vendors, improving customer service and reducing response times.
- FedEx API Integration: Automated shipment creation directly through FedEx, allowing vendors to generate shipments quickly and providing buyers with accurate, real-time shipment tracking.
- Order History and Tracking: Buyers can view their entire order history along with detailed shipment status updates, enhancing transparency and customer satisfaction.
Core Team
- Project Manager: 1
- Angular Developers: 2
- NodeJS Developers: 2
- QA Engineer: 1
Impact
40% increase in vendor onboarding within the first three months due to the intuitive product management system.
30% reduction in customer service response times thanks to the real-time messaging feature.
25% boost in repeat purchases, attributed to the enhanced order tracking and shipment transparency.
