Privacy Policy

At Aglowid, we are committed to preserving and shielding the privacy of our clients and visitors. This Privacy Policy is intended to describe how Aglowid uses and processes your personal data briefly. Please note that by visiting/seeing/using Aglowiditsolutions.com, you accept our policy, terms & conditions, and practices mentioned under this Privacy Policy Page.

Definitions

For this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Aglowid IT Solutions Pvt. Ltd., 501, City Center, Opp Shukan Mall, Science City Rd, Sola, Ahmedabad, Gujarat 380060.
• Cookies are small files placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to Gujarat, India.
• Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Aglowid IT Solutions, accessible from https://aglowiditsolutions.com/.

• You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

How we collect your Personal Information and How is it used

Aglowid IT Solutions Pvt. Ltd. complies with all guiding principles of GDPR, including lawfulness, fairness, transparency, purpose limitation, accuracy, data minimization, storage limitation, integrity and confidentiality. We uphold your privacy and security in the highest regard.

1. Data we request for

For reference to this privacy policy statement, Personal Information envelops any part of an individual's data that personally identifies your uniqueness.

Personal Data

Personally, identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage Data

Any visitor can browse our website without providing their personal data, but for certain sections, they are required to provide their data for accessing all of its functionalities. Whatever data Aglowid collects from our users is collected through cookies to provide social media features and to analyze our traffic and is done to provide you with a better internet experience.

Usage Data

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

2. Cookies

Aglowid leverages cookies which are small files placed on your computer that assist us in analyzing web traffic and tracking your activities across the web when you first visit our website. We only collect this data after your consent and assume you have read and agree to our terms of usage. You can avoid cookies tracking your browsing activities by changing your browser settings for not accepting the cookie or browsing as an anonymous user by using incognito mode.

To enhance our website experience for our customers and visitors, we are connected to a few authentic third-party services, and their privacy policy may/may not be different from ours, and we assume no responsibility for their agreement. We have listed the third-party tools we use below, and you can go through their privacy policy for your assurance -

Google Analytics

We use Google Analytics to enhance user experience and do not collect any of your personal information. The data collected through this vendor is related to the device/browser, IP addresses and on-site activities for measuring and reporting statistics about your interactions on the web. You can check their privacy policy for your reference.

HubSpot

We use HubSpot for saving contact details shared by you for availing of our services securely. It is a trusted and globally popular CRM in the market. To get better insights into how they manage personal data, we encourage you to check their privacy policy.

Facebook Pixel

We also leverage Facebook Pixel, which helps us collect your data that helps us track conversions from Facebook Ads that help us optimize our ads better, build targeted audiences for future ads and remarket our services and offerings to people who have already taken some action on our website. To understand their take on user privacy, you can refer to their privacy policy.

LinkedIn Page Analytics

We use LinkedIn Page Analytics to get insights on your data and track conversions from LinkedIn, which helps us improvise our LinkedIn Marketing efforts and remarket our services and offerings to people who have previously taken action on our website. Read their privacy policy.

We collect/hold/use/disclose your data for –

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different Service functionalities that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers, and general information about other goods, services, and events that we offer similar to those you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or companies that We control or are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of Our Service. We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to — and maintained on — computers outside your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Statement

Aglowiditsolutions.com will constantly update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to inform you how Aglowiditsolutions.com protects your information.

Communication

For any further doubts and questions regarding this Privacy Policy, you can communicate/contact Aglowid IT Solutions in any convenient way.

Contact Us

If you have any questions about this Privacy Policy, you can contact us -

By email: [email protected]

As per the GDPR regulation, we fall in the category of a data processor, and hence we ensure to follow all rules intended for the data processors.

Under GDPR Regulation, you can –

• Request us to delete any of your personal information that you don’t want to share
• Request to stop processing your personal data
• We ensure to delete your personal information if we do not need it
• We ensure to inform you about any data breaches