Industry
Healthcare
Project Type
End-to-End App Development
Platform
Web/Mobile
Country
USA
Duration
12 Months
Team Size
6
Client
A telemedicine platform targeted to serve the rural areas
End User
Doctors , Patients and their Caretakers
Problem Statement
Medweb aimed to bridge the gap in healthcare accessibility, particularly in underserved rural areas, by providing a seamless telemedicine solution. However, they faced significant challenges in ensuring smooth specialist referrals, secure patient data management, and seamless integration with existing healthcare systems. Additionally, they needed a user-friendly interface that catered to both patients and healthcare providers while maintaining high performance, security, and scalability.
Challenges
- Inefficient Specialist Referrals: The lack of a streamlined referral system made it difficult for patients to connect with the right specialists quickly.
- Complex User Experience: Existing solutions were not intuitive, leading to difficulties for both patients and healthcare providers in navigating the platform efficiently.
- Performance Bottlenecks: Handling high volumes of concurrent users without latency issues was a major challenge, affecting real-time consultations and system responsiveness.
- Data Security Risks: Ensuring the protection of sensitive patient information against cyber threats and unauthorized access required robust security measures.
- Integration Hurdles: Seamlessly integrating with RIS/PACS, Electronic Health Records (EHR), and other third-party services was critical but posed technical and compatibility challenges.
- Scalability Constraints: The system needed a scalable architecture to accommodate future growth, new features, and an expanding user base without performance degradation.
Our Solutions
To address Medweb’s challenges, we developed a robust telemedicine platform with seamless specialist referrals, high security, and smooth integration with healthcare systems. Using React Native for cross-platform accessibility and Node.js for backend efficiency, we ensured high performance and scalability. We integrated WebRTC for real-time video consultations, secure messaging with TLS & AES encryption, and automated prescription management. The platform featured EHR integration via HL7 and FHIR standards, along with third-party services like Twilio and SendGrid. HIPAA compliance was ensured through end-to-end encryption and OAuth 2.0 authentication. Deployed on AWS with Docker and Kubernetes, the solution enhanced patient engagement, optimized operational efficiency, and provided a future-ready healthcare ecosystem.
Features
- Real-Time Video Consultations: High-quality video conferencing between patients and doctors using WebRTC.
- High-Quality Image sharing: Images will be taken by an app that ensures high focused, ambient light in the images.
- EHR Integration: Seamless integration with various Electronic Health Records systems using HL7 and FHIR standards.
- Secure Messaging: Encrypted messaging using TLS and AES encryption for secure communication between patients and healthcare providers.
- Prescription Management: Digital prescription generation and medication tracking with integration to primary care provider.
- Payment Processing: Integration with Stripe for seamless payment transactions.
Core Team
- Project Manager: 1
- UI/UX Designer: 1
- iOS Developers: 2
- React Native Developer: 1
- Backend Developer: 1
Impact
Received positive feedback for user experience, with a 4.8-star rating on app stores
The app handled peak loads efficiently, with minimal latency and downtime.
Achieved full compliance with HIPAA regulations, ensuring data security and user trust.
Increased patient engagement with features like instant appointment scheduling and real-time consultations.
