Industry
On-demand home services
Project Type
Mobile App Development, Admin Panel
Platform
Android
Country
Global
Duration
Ongoing since launch
Team Size
7
Client
Genie-us is a global leader in providing innovative on-demand home services, dedicated to simplifying life by connecting users with trusted service professionals.
End User
Homeowners and tenants seeking convenient and reliable home service solutions through a mobile platform.
Problem Statement
Genie-us needed to develop a mobile app to simplify the booking of home services like plumbing and personal grooming. The challenge was to create an intuitive platform that ensured quick access to trusted professionals while prioritizing user safety, satisfaction, and transparent pricing.
Challenges
- Creating a seamless booking experience with minimal user input.
- Ensuring rapid response times for urgent service requests.
- Vetting service providers to maintain high standards of quality and safety.
- Developing transparent pricing structures to avoid hidden costs.
- Implementing an efficient admin panel to manage bookings, user feedback, and analytics.
Our Solutions
We developed the Genie-us app as an on-demand home service companion, featuring both a user-friendly mobile app and a robust admin panel. This solution is designed for easy access to a wide range of home services, enhancing user convenience while ensuring high service quality and security.
Features
- Intuitive User Interface: Simplified booking process with minimal steps for users.
- Real-Time Service Tracking: Allows users to track service providers and estimated arrival times.
- Dynamic Pricing Models: Transparent pricing based on service type and urgency to avoid hidden costs.
- Provider Vetting System: Rigorous screening of service professionals to ensure quality and safety.
- Admin Panel for Management: Streamlined management of bookings, feedback, and analytics.
- Feedback Loop: Integrated system for users to rate and review services for continuous improvement.
Core Team
- Project Manager: 1
- Flutter Developers: 1
- ReactJS Developers: 2
- Backend Developer: 1
- UI/UX Designers: 1
- QA Tester: 1
Impact
User engagement increased by 40% in the first year, driven by improved UX & convinience features.
Customer satisfaction & retention rates improved by 35%. based on post-service reviews & repeat bookings.
Reduced average response time for urgent requests to under 30 minutes
