People are staying at home as much as possible after the Covid-19 to avoid getting infected with the virus. The outbreak and lock-down have brought worries and also affected the businesses. Considering the demand for necessities such as groceries and medicines, many companies and start-ups are coming forward to take their business online. With the help of on-demand grocery delivery app services, many B2B grocery platforms are helping people to cope with the lock-down. Since the people cannot step out of their houses for daily essentials, many newcomers are coming up in the market with an on-demand grocery delivery service.
The Current State of Grocery Delivery Service
The current situation of Corona Virus pandemic has transformed the behavior and needs of the consumer. There has been a panic state among the customers to go out of their houses and secondly to buy more than what is required. The number of searches for online grocery delivery services has increased as per the Google trends. People prefer online grocery shopping instead of visiting grocery stores physically. There has been a rise in daily user rate by 40,000 in the e-grocery platform during this pandemic situation.
Comparing the average daily downloads in February to Sunday- March 15, Instacart, Walmart Grocery and Shipt have seen their daily downloads surge by 218%, 160% and 124%, respectively.- Apptopia
Challenges faced in Pandemic Situations by Grocery Business
Grocery plays an important role and is an essential need; consumers are facing challenges to get daily supplies in the pandemic situation. As a result, there are many challenges faced by the grocery business. To avoid physical contact, people prefer to stay home safe and make use of online services.
Challenges Faced by Grocery Business Include –
– Business Model Change
Due to this retailer, wholesalers and small grocery shops are having a difficult time retaining the customer. Hence there is a need to change the traditional business model to revenue model.
Also Check : The On-Demand Business Model : Types, Use Case & Challenges for 2020
– Lack in Supply Chain Management
Due to Covid-19, the grocery retail of around 40% are suffering from supply chain management issues. It is challenging to manage the supply chain efficiently by meeting the increasing demands of the customers.
– Limited Workforce
The workers at the grocery and retail stores have to come in contact with multiple people during their job. This increases the chances of them getting affected by the virus and risking their own lives.
– Delay in the Delivery
With the fear of getting infected, many workers are not willing to show up in the workplace. Due to this, there is a delay in the delivery at the doorstep of the customers.
– Change in Demand of Customer & Transition in Behavior
There is a vast difference between the requirement of the food and essential items. People are stocking up the essentials in abundance with the fear of the food crisis. This can create an imbalance in the management of the food items and essential storage.
Features of On-Demand Grocery Delivery Service
Talking about the features of grocery delivery app, we had to build a whole Grocery Delivery app solution with a combination of 3 different app with an Admin Panel
The Total Grocery Delivery App Solution Consist of
- Admin Panel
- Vendor App
- Delivery Boy App
- Customer App
Here we had mentioned a list of Features in Grocery App for Customers
| Features | Description |
|---|---|
| Profile Authentication/Login / Signup | Customer can Signup or login with email address or contact number and verifying the password. |
| Notification | Receive notifications based on certain actions. |
| Product Listing | Customer can search for the Products, Brands, Categories, Subcategories and Stores. Further based on the location user can view the top selling product nearby |
| Product Details | 1. It contains details of product like Product Name, Image(s), Product Variants, Brand, Category, Sub-Category and Description about the product. 2. Customer can change the product unit/net qty depending on the product from this Page. E.g. 500 GMs., 1 Kg. 3. Customer can change product quantity before adding it to the Cart. E.g. 1, 2,…,10 4. Customer can add product to cart from this page. Customer can order multiple products through a store, but if one wants to order different products from different stores he needs to place a new order every-time for that specific store. 5. Customer can add/remove the Product to/from Wishlist and then can view the Wishlist whenever they wants |
| Share Product | This feature allows Customer to share a particular product with friends and family via Facebook, Twitter, WhatsApp, Email and SMS. |
| Cart | 1. Cart display all the products that are added by the Customer into it. 2. Customer can change the quantity of the product(s) and also remove product(s) from the cart before proceeding further. |
| Apply a coupon | 1. Customer can apply/use a coupon code. 2. A coupon that is generated by ‘ABC stores’ can only be used for orders of ‘ABC stores’. |
| Payment | Customer can make payment for orders through – Online Payment Options including Credit Cards/Debit Cards with integrated 3rd party wallet – Offline Payment option i.e. Cash On Delivery(COD). |
| Shipping Method | Customer can opt to get the order delivered (if store offers delivery) or can pick it up from the store at his convenience. |
| Order Management | All the details regarding a particular Order is shown to the Customer here. The Customer can view order history, track live orders, cancel or re Order the same grocery with the help of this feature |
| Rate and Review | Customer can rate and review after order is delivered. Customer can view reviews from other people about a product. |
| Store Information | 1. Customer can select a store to see information. 2. Customer can view store banners and store offers that are made live by the store. 3. Customer can mark stores of his choice to his Favorite Store List and can visit to it directly from the favourite store list |
| Subscribe and Save/My Subscription | Customer can subscribe product as per Daily, Weekly, Monthly or as per Any Date of the Month using this Option. |
Strategies to Follow for Successful On-Demand Grocery Delivery
E commerce has emerged worldwide and everything is available online. Due to the recent COVID-19 pandemic, everyone has preferred to stay home and buy essentials online. In order to develop a successful On-Demand Grocery Delivery App, it is essential to create a strategy that can help to flourish the app and help people with their needs. Some of the strategies are as follows –
- The On-Demand Grocery App must provide all the essential features, such as live tracking. This enable the customers to track their purchases and the app is user friendly.
- Focus on the needs of the target audience. The on-demand app service should be easy to use and have a nice interface.
- Before launching the app service, ensure you use all the social media and advertising to accumulate enough audience.
- Attract customers with special offers, discounts, vouchers, and gifts.
- Always ensure that the on-demand app service offers quick and cheaper delivery. Midst this COVID-19 epidemic, ensure your customers of total hygiene while delivering the essential to them.
Also Check : Building the On-Demand App – How to Strategize it?
Future of On-Demand Grocery Delivery Service
On-demand Grocery delivery service is slowly and gradually becoming popular in the on-going COVID-19 lock-down and aiding in the corona-virus fight.
As per studies, 34% of the consumers are shopping online instead of going physically to the local stores.
There is an increase in the safety measures that maintain social distancing while the delivery of the order.
Cost to Develop On-Demand Grocery Delivery App
Various development app companies aim to estimate the cost of development depending on the requirements.
The application cost depends on the features and functionality, platform used for development, backend infrastructure, app administration, the structure of the development team, cost of maintaining the app, and the customization of the visual design. In general if you want to develop your own Grocery Delivery App like Instacart then it will be in range of $15,000 to $25,000 (according to assets not with perfection or evidence). However if you want to go for ReadyMade Instacart clone app solution the it will cost you in range of $5000 to $20000.
Hiring a Dedicated Team for the Development of the Grocery Delivery App
If you are planning to step into the online grocery market, the most important thing to do is to hire the right team of developers that can create the right solution for you. Hiring the best on-demand service app development company can provide you with the best experience and expertise. Creation of unique solutions, having an engaging portfolio, usage of the latest technology, and driving better perks in the future are some of the advantages of hiring the best-dedicated team for development for the on-demand service app.
Conclusion
Due to the outbreak of the Corona-virus and the lock-down worldwide, the on-demand delivery services is focused on providing the utmost services to the customers. This ensures to keep them safe while providing all the essentials at the doorstep. The growth of on-demand online grocery apps has spurred the market and has bought a new trend in the future of online shopping.
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